Process Design

With expertise in process definition, APT creates customised processes that are unique to every client. No two businesses are the same so why should their outsourcing solutions be the same.

We have a migration processes to ensure a seamless transition. We will come to your business, learn what you are doing currently and what your business goals are. From there we work with you on process design (including technology and people) in order to reach your business goals.

We will stay in regular contact with you and ask for ongoing feedback to improve quality of work and increase customer satisfaction.


If you are not satisfied with your current software, systems, communication tools or technology, APT can help. Included in your contract, we will help you get the most out of your current software or design new technology for your business.

If you have been looking to improve your business technology, yet lack the resources or budget to take on the project – that is where we can help.

We can design or adjust technology to work for you.

We help you improve your processes and workflows through the use of technology.


To ensure the highest level of success when implementing outsourcing solutions, APT prioritises a smooth integration into your business.

We have a design period where our team spends time looking at your policies, procedures and actual workflows followed by your company. With this, we can evaluate current performance barometers; decide which processes can be implemented into an offshore team, which require extra training and if re-engineering of any process is required.

You will have a single point of contact who will be responsible for communication and management of every step of the project.

APT is more than just an outsourcing firm. We are an all inclusive, extension of your business.

Getting Started

Choosing the right provider to fulfill will make or break the success. Our 5 key factors you should consider are:

Business Goals

At APT, our focus is on cultivating relationships and optimising our client’s operations. We are not a standard outsourcing firm who provides an offshore staff member then moves on. Our goal is to go above and beyond to help our clients reach their goal.

Financial Stability

We have been in operation for over 10 years, and within that 10 years, have never lost a client.

Cultural Compatibility

Our people are located in Ahmedabad, India. We provide people who have degrees in your industry, have worked in your industry and have experience in Australia, America or the UK. You will also have a key manager as a point of contact.

Communication, Technology & Infrastructure

APT have both developed high-quality technology and communication methods, as well as being able to pick up any current methods used by your business quickly and effectively.


APT specialises in professional services, only hires people with experience in those industries and has been helping professional services firms for over 10 years.

Once you decide you wish to work with us, we can offer you a trial job. You can send us trial work and assess our quality of work and competencies and decide if you would like to implement APT process design, technology and people.

We help you take repetitive, time-consuming tasks off your plate