What you should and shouldn’t do when outsourcing Financial Services
Many financial services firms don’t know where to start when it comes to outsourcing. What provider should you choose? What areas of your firm should you outsource? What does a good contract look like?
At APT we understand this can be a bit daunting which brings us to our first “DO” for financial services outsourcing.
Clearly define your goals
When making the decision to outsource, there will be a trigger that influences this decision. These triggers are the areas of your business that you want to improve and have turned to outsourcing as a solution. It is important to communicate with your outsourcing provider the goals for your firm and the areas of your business that you would like to improve.
Ensure your outsourcing provider is an expert in financial services
At APT, we have been working with financial services firms for more than 10 years and are experts in the field.
In the current financial services landscape, businesses need to be adaptable to the ever-changing legislation and regulation. Combine this with new technologies and a rise in competition, making it important now more than ever to ensure your firm is profitable, efficient and providing clients with a high-quality service.
Any firm can provide back of office tasks and an offshore team. The APT difference is that we provide a team of highly-experienced staff, with qualifications in the finance industry. Your team can grow with you, understand all financial terminology and implement processes with ease – as they have been working in the industry for their whole career. They will already understand the software and can easily pick up your firms processes and workflows.
Committing to an outsourcing provider can be daunting. This is why APT offer a trial run and we recommend that no matter which outsourcing provider you choose you ask them to provide the same service.
Once you decide you wish to work with us, we can offer you a trial job. You can send us a trial work and asses our quality of work competencies and decide if you would like to implement your decision of outsourcing your business processes.
Don’t go with a firm who has pricing that is too good to be true
Often if an outsourcing provider is offering prices that sound too good to be true, chances are they are too good to be true. Unfortunately, we have had clients come to us that have been stung with many hidden fees after choosing a provider that have advertised at an extremely low cost.
One of the benefits of partnering with APT is that we have no hidden fees! Our services are all inclusive, so you can have peace of mind knowing that you won’t get stung with a big bill at the end of the month – everything is included in your contract!
Don’t let them tell you how good they are – look for evidence
Anyone can say they are the best outsourcing provider, but as the old saying goes don’t believe everything you read.
At APT we have been working with professional service firms for over 10 years. We have grown into more than just an outsourcing firm, becoming an extension of your business. Through our process design, technology and people – your firm becomes well equipped to manage growth and increase capacity.