APT handles projects in 5 stages.
Trial:
Once you decide you wish to outsource work to us, we can offer you a trial job. You can send us a trial work order, assess the quality of our work and competencies, then decide if you would like to implement your decision of outsourcing your business processes.
Design:
We have a design period where in our team spends time looking at your policies, procedures and actual workflows followed by your company. With this, we can evaluate current performance barometers; decide whether we need onsite training and if re-engineering of any process is required to be more suitable for outsourcing.
Migrate (Transition):
We use a migration process that assures a seamless transition of your project offshore.
Operate:
You will have a single point of contact who will be responsible for communication and management of every step of the project.
Feedback and relationship:
We will stay in a regular contact with you and ask for an ongoing feedback to improve quality of work and increase customer satisfaction.